As a communication specialist, I spend my life studying the dynamics of human connection and conversation, and I think I have a pretty good grasp of what it takes to interact in healthy and productive ways.
The problem is… I...
A couple of years ago I had to apply for my own job.
I had been serving in my role as a contractor for a decade, and my employer decided it was time to make it official!
This meant opening the job to the public, and (in turn) that I...
It's Monday.
I'm relaxed and at ease– excited for the week ahead and ready to roll!
It's not always like this.
Most Mondays I feel overwhelmed and a little sick to my stomach about how I am going to accomplish all that needs to be done....
2020 was quite a ride! Above top left: My family in Hawaii, January 2020. Top right: One of my last LIVE team-building sessions. Bottom left: Makeshift zoom set up when I thought this might be temporary. Bottom right: Zooming is a new way of...
People are who they are.
What if we could come to terms with that?
What if we could spend less time wishing they would STOP doing what they are...
For years, my clients have asked me to teach courses to their leaders about how to give feedback.
They want to know how to deliver the bad news, and how to talk about disappointing performance, and how to address the most personal of topics...
If you lead anyone toward anything, then you fundamentally ARE leading change,
So, it behooves you to understand a little bit about the psychology of change so that you can make...
Does hearing the words, “I’ve got some feedback for you” make you nervous?
If so, you’re not alone.
The mere mention of the word makes most people cringe, because we associate feedback with criticism, or we...
Yesterday (October 17) was the anniversary of the 1989 Earthquake that was centered in Santa Cruz, CA, my hometown.
The reach of this earthquake was MASSIVE. This $5 billion disaster is known as one of the most powerful and destructive...
Today let's talk about Unstoppable Teams by Alden Mills.
This is a great book, and I highly recommend that you get it and read it.
Mills talks about what he calls the C.A.R.E. framework care and how to use the...