Coaching for Excellence
Unleash the real power of your team by becoming a Coaching Manager
Everything gets easier when you learn to coach your employees! Coaching improves relationships and provides a foundation for equity, belonging and inclusion. It improves performance and supports shared goals, ownership and accountability, and it ignites engagement!
And in this "semi-remote-hybrid-work-from-home" age, engagement is critical for our success!
The Research Is In!
Today's workforce wants frequent, quality, actionable feedback. They want to be seen, heard and appreciated! And, they want to contribute to meaningful goals, with people they care about. Coaching is the method!
Join us!
This LIVE, virtual course will give you the background and skills you need to get started having powerful, relationship-centered, goal-setting and performance-based conversations that build trust and increase the effectiveness of your team.
The Fundamentals of Coaching
Coaching makes an impact! Learn what it means to be a Coaching Manager, and consider the benefits for everyone involved. Understand who you will coach and toward what ends. Be introduced to the GROW Coaching Model.
Core Coaching Competencies
Listening with curiosity and presence is one of the most powerful leadership skills you can possess. Here, you'll practice being fully present so that you can guide your team members based on their unique needs.
Coaching with G.R.O.W.
In this class we go deeper into the GROW Coaching Model and watch demonstrations of the model in action. You'll prepare for a coaching session and practice together! You'll also learn to evaluate your effectiveness as a coach by asking for feedback.
Setting Goals and Achieving Results
Achieving our goals is a core human motivator. In this class we’ll practice setting meaningful and actionable goals, and talk about when goals are NOT necessary. We will also discuss cascading goals and learn to support success with action plans and routine follow-up.
Addressing Performance Issues
Coaching is a powerful tool, but a performance improvement plan may be necessary in some cases. In this module we explore when and how to move away from coaching and into a more formal performance improvement process–while striving to maintain trust. We also cover documentation and keeping it legal!
Creating a Culture of Belonging
Coaching is a widely applicable skill, but when paired with genuine gratitude and routine kudos it creates a wildly positive climate where people feel connected. In this class we focus on creating shared expectations at the team level, and on using a regular communication cadence to support a climate of openness.
BONUS Module: Helping People Perform
We all WANT to perform! But do we have the support we need to do so? In this BONUS module, we go behind the scenes and "unpack" the building blocks that support real performance. We delve into diversity, skill building, motivation, and making sure that as a manager, you are providing the tools that support success for each of your unique team members.
BONUS Module: Supporting Change
For many, making the transition to regular coaching will be a significant change. In this BONUS module we'll give you some tools and suggestions for how to make it easier for individuals and groups to adopt the new practice of having regular coaching conversations.
"Committing to and supporting Quarterly Coaching Conversations turned out to be a real boost for our culture. Walnut Creek has always been a great place to work, but the improvement is noticeable. People are happier, productivity is higher, and engagement is on the rise."
Fran Robustelli
Assistant City Manager, The City of Walnut Creek
"Coaching for Excellence is a way forward for any organization. I encourage leaders to invest in this course, especially when their teams are struggling to address persistent personnel challenges inherent to all organizations. Successful teams have outstanding coaches and Claire Laughlin's group of highly engaging experts will supply the tools if you supply the talent. Give your managers this opportunity to grow."
Jim Mitrisin
Clerk of the Board, Yuba Water Agency
"Claire provided an inspiring foundation for coaching as part of our organization's effort to develop a positive work culture. I think this is going to make a big difference."
Coaching for Excellence Participant
COACHING makes a REAL difference.
Listen to the people who know - watch videos from those who've personally experienced the benefits of Coaching.
CLICK HERE - These Walnut Creek personnel, from various positions and levels of the organization, each experienced the benefits of COACHING on their departments and careers.
{These videos were produced by the City of Walnut Creek and shared with MRG, LLC with permission. Claire Laughlin and MRG, LLC are affiliates.}
You might be wondering…
In today's "semi-remote-hybrid-WFH" workplace, it can be hard to make time for "teaming." Yes! Coaching can make a huge difference! Coaching is a unique kind of conversation, and we will specifically address ways to promote cohesion on your team.
One reason coaching is such a powerful practice, is that it is PERSONAL. When you are a skilled coach, you are able to understand the individual needs of your team members (equity), engage each person in the pursuit of shared goals based on their unique gifts (diversity), adjust your approach to leadership to help each person succeed (equity), and cultivate the appreciation and connection that fosters belonging and inclusion.
Coaching is a leadership practice that aligns wonderfully with the goals of DEIB.
YES! Coaching is an excellent way to ensure that we are not just understanding all of our employees, but truly valuing what each person brings to the table.
As a coach, you need to know and understand your team members- and that includes understanding how they think and how they can each contribute. Then we can meet each person where they are!
Yes! This course is LIVE online, and is known for being highly engaging and interactive. You'll get the know hte instructor and your classmates as you engage in small group discussion and practice sessions.
We also give you access to the recordings from class for an entire year, so you have the advantage of being able to watch the instructional videos time and again!
Finally, we include practice-based worksheets that help you share your learning with your team for added impact!
You are also welcome to reach out to Claire and her team for individualized practice beyond the class sessions.
It's no problem! Of course we want to see you in every class, but all classes are recorded and you'll have access to ALL of the recordings, the BONUS sessions, and the self-directed worksheets in your portal for an entire year!
Naturally, when you purchase an online course, you want folks to USE it. The best way to encourage use is to set up practice sessions so that participants know they'll be required to perform.
We have also included worksheets in every module so that you can ask folks to complete the worksheets and then review with their managers.
Absolutely! Coaching is a leadership skill that will strengthen relationships, engagement, and performance, regardless of whether or not you retain your existing systems and processes.
YES! We want you to be 100% successful. Give us a call to talk about group discounts. There are many ways that we can help you implement a coaching approach in your organization.
Yes, we also offer scheduled in-person Practice Sessions that help foster skill adoption organization-wide. Give us a call to discuss!
Getting Started
Per Person pricing is below. If you have more than 10 people to enroll, make an appointment with us to talk about ways that we can support you. Contact: [email protected]
Single Person
$995
6 Live, virtual sessions plus 2 BONUS recorded modules!
Exercises, handouts and assignments to lock in your learning!
All sessions are recorded and housed in an online library available on-demand.
Free access to Do The Right Things: Powerful Prioritization and Living Your Values bonus mini courses.
Large Group Pricing and Organization Support
$849
PER USER (If 10 or more registered)
Registering more than 10 people?
Interested in setting up an invoice or purchase order?
Want to schedule in-person Practice Sessions to support skill adoption?
