THIS Leader Podcast

In this essential episode, I expose the sneaky forces that gradually erode team culture—subtle issues that well-meaning leaders overlook until significant damage is done.

The biggest threats aren't obvious disasters but silent forces that creep in slowly, robbing teams of energy, focus, and trust. These culture killers are correctable, but first you need to spot them.

In this episode, you'll hear about:

The 5 Silent Killers:

1. The Curse of Chaos:
   Failing to align on shared priorities. When everything is a priority, nothing is. Solution: Schedule a 90-minute meeting asking, "What's the ONE most important thing we must do now?"
2. Lack of Urgency and Ownership:
   No clear accountability or shared work plans. People work in silos instead of leveraging talents. Solution: Assign one owner for every major project.
3. Failure to Foster Connection:
   Teams stay in "work-acquaintance friend-zone," missing opportunities to understand each other's genius. Solution: Schedule 15-minute connection conversations asking "What's energizing/draining you?"
4. Sloppy Behavioral Standards:
   Tolerating team members who don't follow the same standards as others. This spreads like cancer, especially from executives. Solution: Set clear expectations and enforce consistently—no exceptions.
5. Undisciplined Process:
   Achieving success without knowing how to replicate it. Solution: Document three important processes focusing on decision-making, goal-setting, and meeting design.

Key Insights:

These silent culture killers rob you of workplace joy and fulfillment, but once you can see them, you can stop them. You have the power to reset your culture starting right now and create an environment where your team does their best work.

Action Steps:

For Culture Killer #1 (Curse of Chaos):

• Schedule a 90-minute alignment meeting with your team
• Ask: "What's the ONE most important thing we have to do now?"
• Repeat your rally cry over and over again
• Ensure each team member understands how their work contributes to that priority

For Culture Killer #2 (Lack of Urgency and Ownership):

• For every major project, assign one owner who's accountable for the outcome
• Make sure those projects are linked to your top clear priorities

For Culture Killer #3 (Failure to Foster Connection):

• Schedule 15-minute connection conversations with each team member
• Ask them: "What's energizing you right now and what's draining you?"
• Bring interesting icebreaker questions to team meetings
• Showcase one person's unique abilities each month
• Do assessments like Working Genius, SparkType, Enneagram, or Myers-Briggs

For Culture Killer #4 (Sloppy Behavioral Standards):

• Have that conversation you've been avoiding
• Set clear behavioral expectations and enforce them consistently—no exceptions

For Culture Killer #5 (Undisciplined Process):

• Document three important processes this week (decision-making, goal-setting, meeting design)
• Write down: "When we do this best, how do we do it?"
• Get input and turn it into a replicable process
• Make your standard processes visible and consistent
• Measure how people are using them

Remember: You didn't become a leader to manage dysfunction—you became a leader to create something better. Your team is counting on you to create an environment where they can thrive.

To learn more about my services and for additional tools to enhance your leadership impact, visit ClaireLaughlin.com and connect with me on social channels @Claire Laughlin Consulting. 

Until next time, lead the way!