Jonathan Bissell is the founder and CEO of High Performance Impact (HPI), where he equips leaders and teams to achieve clarity, cohesion, and alignment. As a Certified Executive Coach and Director of Certification for Patrick Lencioni's Working Genius program, Jonathan has trained thousands of facilitators worldwide to help teams boost productivity and morale.

In this inspiring conversation with leadership expert Jonathan Bissell, we explore how to transform your leadership from reactive to intentional and create the kind of culture where people thrive.

The Foundation: Belief Creates Transformation
Everything starts with a powerful belief: investing in your people pays incredible dividends. When you truly embrace development as a core strategy, you'll create the kind of culture that attracts talent and drives results naturally.

The Upstream vs. Downstream Framework
Imagine spending your days building and developing instead of constantly fixing problems. Jonathan shares a game-changing approach:

• Upstream time: Proactively developing people and creating clarity
• Downstream time: Reacting to avoidable problems

Try this: track your time for one week and see the ratio. This simple awareness can transform how you lead.

The 70:20:10 Learning Model
You don't need endless budgets to develop amazing teams. The 70:20:10 learning model developed by the Center for Creative Leadership (CCL) suggests that learning happens through:

70% real, on-the-job work experiences and stretch assignments
20% socially through conversations with peers and mentors
10% formal training

The magic happens when you intentionally connect all three.

Creating Clarity That Empowers
Get clear upfront to create freedom for everyone. Share not just what you need, but why it matters and what success looks like. Provide context, set clear parameters, and give room for autonomy within those boundaries.

The Game-Changer: Consistency
Intentionality plus consistency equals transformation. Build simple, sustainable rhythms for development conversations and feedback.

You Are a Culture Creator
You're not just managing within your culture—you're actively shaping it every day. Embrace your role as a culture steward and watch your intentional leadership ripple throughout your organization.

Resources Mentioned:

• The 70:20:10 Learning Model (Center for Creative Leadership)
• Connect with Jonathan Bissell at hpi.team or on LinkedIn

To learn more about my services and for additional tools to enhance your leadership impact, visit ClaireLaughlin.com and connect with me on social channels @Claire Laughlin Consulting.