Coaching for Excellence

Welcome, City of Walnut Creek Leaders

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Why Coaching?

The City of Walnut Creek is committed to building a highly-engaged and supportive workplace culture. One of the most powerful ways to create that culture, is for managers to use a coaching approach. This e-learning program will teach you the basics of the Walnut Creek Coaching approach so that you can begin to coach your employees right away!

Benefits of Coaching

Learn how Coaching benefits you, your staff, and the organization as a whole.

Foundational Skills

Learn and practice the foundational skills you need to succeed: Listening, Asking Powerful Questions, Setting and Achieving Goals, and more!

The G.R.O.W. Model

This Coaching framework helps move you through four powerful steps: Goal, Reality, Options, and What's Next.

Say Good bye to the Annual Performance Appraisal!

Remember those time consuming annual performance appraisals?The ones with the numeric rating systems that forced you to look back over a whole year and try to remember the details for EACH of your employees? Those days are over! Quarterly Coaching Conversations are a much more effective and easier way to guide employees and ensure that goals are set, supported and achieved! 

Connect with Your Employees!

The added benefit of coaching is that each and every conversation gives you an opportunity to strengthen relationships, learn more about your employee, and build trust! When you engage in a career conversation, followed by quarterly coaching conversations, you are providing the on-going support that keeps your employees (and your department) moving positively forward.

Set and Achieve Goals Together!

Start with the organization's most important goals. Then set cascading goals for your department and division. Finally, help your employees craft powerful personal goals that align! You'll be providing clarity, focus and a connection to "something bigger" for your employees.  

See You In Class!

Don't wait! Your next performance conversation is right around the corner. Learn and practice the key skills that you'll need to have more effective quarterly Coaching Conversations with your staff, and be a better leader stating NOW.

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