The City of Walnut Creek is committed to building a highly-engaged and supportive workplace culture. One of the most powerful ways to create that culture, is for managers to use a coaching approach. This e-learning program will teach you the basics of the Walnut Creek Coaching approach so that you can begin to coach your employees right away!
Learn how Coaching benefits you, your staff, and the organization as a whole.
Learn and practice the foundational skills you need to succeed: Listening, Asking Powerful Questions, Setting and Achieving Goals, and more!
This Coaching framework helps move you through four powerful steps: Goal, Reality, Options, and What's Next.
Remember those time consuming annual performance appraisals?The ones with the numeric rating systems that forced you to look back over a whole year and try to remember the details for EACH of your employees? Those days are over! Quarterly Coaching Conversations are a much more effective and easier way to guide employees and ensure that goals are set, supported and achieved!
The added benefit of coaching is that each and every conversation gives you an opportunity to strengthen relationships, learn more about your employee, and build trust! When you engage in a career conversation, followed by quarterly coaching conversations, you are providing the on-going support that keeps your employees (and your department) moving positively forward.
Start with the organization's most important goals. Then set cascading goals for your department and division. Finally, help your employees craft powerful personal goals that align! You'll be providing clarity, focus and a connection to "something bigger" for your employees.
Don't wait! Your next performance conversation is right around the corner. Learn and practice the key skills that you'll need to have more effective quarterly Coaching Conversations with your staff, and be a better leader stating NOW.
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