FAQ

City of Milpitas 

Fall 2020 

Professional Development and Leadership Academy

It's time to learn! Reserve your spot in this dynamic virtual training series today! 

View Upcoming Classes

Learn from Anywhere

Our virtual training series is available by ZOOM so that you can learn from any computer- home or office. 

Build Your Career

Learning should never be put on the back burner! Keep developing yourself and building your career with these powerful courses! 

Short and Powerful! (90-Min)

Every class is designed to be short, powerful and engaging so you can gain skills TODAY that will be valuable to your professional growth, career development, and personal interest. 

September Classes

Leading Your (Remote) Team

Leading a team can be a challenge- especially when your team members are dispersed some or all of the time. Come to this class to learn about the “The Cs” of powerful team leadership (Connection, Clarity and Consistency), and how to put them into action to get better results!

This course provides a great foundation for future classes, so ENROLL TODAY!

Register for this class

September 23, 10:30 - 12:00

You will receive registration details via email.

Building Emotional Intelligence and Self-Awareness

Our ability to be truly effective is influenced significantly by our ability to remain self-connected in the face of challenge. Come to this class to learn about the 4 components of Emotional Intelligence, and to learn and practice simple techniques that will help you stay centered throughout the day, lowering your stress and improving your effectiveness. 

Register for this class

September 30, 10:30 - 12:00

You will receive registration details via email.

October Classes

Managing Your Time and Energy Through Personal Productivity

Working from home? Never know when to stop your work day? In this dynamic course, we get focused on meaningful goals and powerful actions, and you’ll come away with a simple, personal plan to manage your time using personal productivity “hacks.”

Register for this class

October 14, 10:30 - 12:00

You will receive registration details via email.

How Much is Enough? The Art of Setting Goals and Objectives

Clear and actionable goals are critical when leading a remote team. All team members need to know what tangible results are expected, and when. In this class, we learn and practice the SMART Goal format, and we discuss the quantity and quality of goals on your plate.

Register for this class

October 28, 10:30 - 12:00

You will receive registration details via email.

Want ALL the Classes? 

Use this form to register once and reserve your space in all remaining classes!

November Classes

Managing by Objective Rather than by Time in the Seat

Where oh where are my team members? With dispersed teams, it is all the more important that we have clear action plans and deliverables to guide our teams. In this class we develop clear deliverables and introduce a method for keeping your team on track and on task.

Register for this class

November 4, 10:30 - 12:00

You will receive registration details via email.

Giving and Receiving Feedback

Feedback is a critical element of any powerful learning environment- but most people loathe giving it OR receiving it! In this course, we learn about how to deliver effective feedback that makes a difference, and (even more important), how to be truly receptive to feedback and integrate it for learning. 

Register for this class

November 18, 10:30 - 12:00

You will receive registration details via email.

Meet one of your instructors, Michelle Waters

Michelle Waters, M.A. is a dynamic and engaging trainer with over 2 decades of experience in designing high-impact workplace learning solutions.

When Michelle is not busy working on her Workplace Communication textbook (soon to be published by Oxford University Press), you'll find her running with her dog, Indie, or enjoying family time at her favorite place on earth, Disneyland!  

Participants in Michelle's classes come away energized, inspired, and prepared to put powerful communication skills to work, that get results!

Join Michelle in this highly engaging learning experience. You won't want to miss it!

December Classes

Speak Up! The Art of Assertiveness

What do YOU have to say? Learning to speak up in a way that makes your point but doesn’t offend others is key in this day and age of overwhelming information. In this course, we examine the line between passive, assertive and aggressive, and we practice speaking up in a way that gets attention. We also review escalating assertion– a model that is very effective when your attempts at communicating don’t seem to work.

Register for this class

December 2, 10:30 - 12:00

You will receive registration details via email.

Business Writing Basics

Our world revolves around email, but most of us are using it ineffectively. In this class, we learn about effective subject lines, how to write a powerful and effective email, how to manage your email, and when to STOP emailing and pick up the phone.

Register for the class

December 16, 10:30 - 12:00

You will receive registration details via email.