Speak-Up! The Art of Assertiveness
What do YOU have to say?
Learning to speak up in a way that makes your point but doesn’t offend others is key in this day and age of overwhelming information. In this course, we examine the line between passive, assertive and aggressive, and
we practice speaking up in a way that gets attention. We also review escalating assertion– a model that is very effective when your attempts at communicating don’t seem to work.